Contact information

Reach out whenever it suits. Orders, products, shipping, or something outside all three — our team picks it up either way.

Customer Support

Email: support@lumolott.com
Turnaround: 24–48 hours as a rule, Monday to Friday

About an Order

Include your order number in the message and we will get back to you faster.

Everything Else

Wholesale, partnerships, press, general questions — the same address covers all of it. Your message travels internally to whoever is best placed to answer.

When We Are Reachable

Monday to Friday: 9:00 AM – 6:00 PM (EST)
Saturday and Sunday: closed